Last Updated: 11 January 2023
This Privacy Policy (this “Policy”) applies to the trading platform (including any applicable mobile applications and websites used to access the same) (collectively the “Platform”) provided by (the “Company,” “we,” “us” or “our”). It describes how the Company collects, uses, and discloses Personal Information that we obtain from Users of the Platform and any account services provided through the Platform, and how we use and disclose that information. For purposes of this Policy, “Personal Information” refers to information supplied by a User from which the identity of such User may be directly or indirectly determined.
By registering for and using the Platform, you agree that your Personal Information will be handled as described in this Policy and the Terms and Conditions applicable to the Platform (the “Service Agreement”); capitalized terms used herein shall have the same meaning as set forth in the Service Agreement.
The Information We Collect About You and How We Collect It
We collect and process Personal Information about you directly from you when you register to use the Platform or submit such information as a part of the Know-Your-Client (“KYC”), as well as automatically through your use of the Platform.
Information We Collect Directly From You
Personal Account and Profile Information: There are several types of accounts that can be established on the Platform. We collect the following information when you register an Account: name, mobile phone number and/or email address. When your Account meets certain standard, we may collect additional information: name as in identity card/passport, identity card/passport number, date of birth, nationality, mailing address, residential address, mobile phone number and email address
Financial Information: We may collect additional financial and investment information from you to confirm your status and eligibility to set up other types of accounts or conduct certain transcactions on the Platform, including your investment experience, finance-related qualifications and training (including any certifications received, issuing organization and date of issuance), your annual income level, liquid net worth, estimated net worth, source of funds, and source of wealth and whether you have had the opening of an account declined by another financial institution.
Other Required Information: We may need to collect certain additional information to comply with legal requirements, such as whether you are a Politically Exposed Individual or on any restricted persons list, and applicable tax reporting forms, such as a W8-BEN.
How We Use Your Information
- To provide our Platform to you, to facilitate communications and transactions on the Platform, to communicate with you about your use of our Platform, to respond to your inquiries, to fulfill your orders, and for other customer service purposes
- To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using our Platform
- To better understand how users access and use the Platform, both on an aggregated and individualized basis, in order to improve our Platform and respond to user desires and preferences, and for other research and analytical purposes
- For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, to conduct sweepstakes and contests, or to otherwise contact you about products or information we think may interest you. We also may use the information that we learn about you to assist us in advertising our Platform on third-party websites
